Important Characteristics That Clients Seek In A Groomer
Grooming is a large industry in the United States. Which pet doesn't enjoy a day of pampering and a wonderful shampoodle? According to the American Pet Products Association (APPA), people spent $5.76 billion on pet grooming and boarding in 2016, and that amount is anticipated to climb by the end of this year. Pet owners demand a high level of customer service to match a great cut when it comes to the grooming industry. Businesses that fail to provide an experience run the risk of losing clients and may not thrive in this market. If you're in the business of making pets seem pawsome, keep these suggestions in mind for your clients to follow. Open Communication Even if you make your pet salon a happy place, an animal may find a routine wash and cut, and blow dry to be frightening. Due to the stress of being introduced to a new setting and people, they are unfamiliar with, dogs may become terrified and snap at a groomer, putting their owners on the defensive. Because every canin...